Can I adjust the Z-Trek lacing across the toes?
You sure can. Just slide the webbing through the slots on the outside of the sole to get the tension you like.
Note: A lot of our customers report that they like the toe strap looser than they thought they would. Experiment and see what you like best.
How do I get the right size for my Z-Trek?
Use the templates that are linked on this page (next to where you select the size, and in the product description).
NOTE: Please measure your foot and/or use the templates. Sandal size is very often different than shoe size.
What can I do in the Z-Trek?
Pretty much anything you want. Take a walk on the beach, a hike in the woods, hang out with friend, stroll around the campsite, approach a climb, paddle a canoe, run a marathon...
I'm not sure that Z-Trek, or any sandal for that matter, is right for lateral motion sports, like tennis or basketball.
So, use your common sense and HAVE FUN!
What if the Z-Trek is too long for me?
There are 54 different foot shapes. And no product will fit everyone perfectly.
If you're not sure you have the right size, drop us an email with some photos (top, side, back) and we'll give you our opinion.
If you have the right size but the Z-Trek shape doesn't quite match your foot... CUT IT! That's right, you can trim the Z-Trek with a good pair of kitchen scissors. To finish the edge cleanly, try some sandpaper. Don't cut off too much, too soon, though. Take off just a bit, and then see how you did. Remember, you can't UN-cut.
If you're a man with a very narrow foot, you may be better in the "women's" style. Conversely, women with very wide feet, or over a size 10, should check the sizing for he "men's" products.
What's the difference between Men's and Women's Z-Trek?
The women's Z-Trek is a bit narrower, and the webbing is 4mm thinner.
So if you have a narrow foot, whether you're a man or woman, you may want to check the "women's" sizing templates and see how those work for you. Similarly, if you have a wider foot, regardless of your gender, check out the "men's" templates.
Do you ship internationally?
We ship internationally using services shown at checkout; costs and options vary by destination and weight. All shipments include a tracking number (tracking visibility may vary by service and destination). Typical delivery is ~1–3 weeks, and customs processing can extend timelines. Import duties/fees may apply and are the recipient’s responsibility.
If you’re unsure whether we ship to your country, please reach out via our self-service support portal for more information. For the most up-to-date details, please refer to our Shipping Policy.
Also, check our store locator at www.xeroshoes.com/pages/stores. There may be a Xero Shoes dealer closer to you.
How do I send a gift certificate?
After you purchase a gift certificate, you'll be able to enter an email address for the recipient.
You could email it to yourself and forward it at a later time if you like.
You can also take the Gift Certificate code and send it to the recipient.
What's your return policy?
Please go to Xero Shoes Return Policy page to learn about our 30-day return policy.
